Remote Dispatcher Job at BruntWork, Remote

TlhzVTJxSkx5N281ZGQxNkJEbVkvRHcwaGc9PQ==
  • BruntWork
  • Remote

Job Description

40 hours per week

Monday to Friday – 11 AM to 7 PM EDT (1 hour unpaid break)

Saturday – 8 AM to 1:30 PM EDT (30 minute unpaid break)

We are seeking an energetic and positive Dispatcher to join our team. This role is crucial in bridging the gap between our clients and field technicians, ensuring efficient service delivery and high customer satisfaction. The ideal candidate will have excellent customer service skills, technical aptitude, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • To schedule, create estimates, invoice, and book using Housecall Pro
  • Leverage customer service skills to satisfy clients and route technicians promptly
  • Monitor technicians’ progress throughout the day, ensuring efficient utilization
  • Interpret technician notes and service call details to make informed decisions
  • Prioritize and manage multiple service requests in a fast-paced environment
  • Contribute to improving operational efficiency and customer satisfaction

Requirements

  • Excellent customer service and communication skills
  • Ability to multitask, prioritize service calls, and have the ability to retain important information
  • Proficiency in Microsoft Excel and Word
  • Excellent planning and organizational skills
  • Self-motivated and detail-oriented
  • Technical mindset with ability to grasp basic equipment issues
  • Experience with Housecall Pro
  • Adaptability to handle diverse client needs and emergency situations
  • Problem-solving skills to address scheduling conflicts and unexpected issues
  • Experience in dispatch or related field preferred

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Jobicy job ID: 118956

Job Tags

Permanent employment, Full time, For contractors, Freelance, Immediate start, Work from home, Saturday, Monday to Friday,

Similar Jobs

Pacifica Christian High School - Orange County

Director of Stewardship & Events Job at Pacifica Christian High School - Orange County

 ...projects such as the acquisition and renovation of the Triton Event Center campus, strategic expansion of our endowment, and numerous...  .... In addition, this position will oversee the planning, coordination, and execution of major fundraising and community-building events... 

KM Partners

Portfolio & Asset Manager | Affordable Housing & LIHTC Job at KM Partners

 ...Our Client Active, multidisciplinary, highly reputable multifamily affordable housing, workforce housing and conventional market-rate Developer, Owner & Builder Very well-respected organization with a strong pipeline and appetite for growth Established reputation... 

Clinical Laboratories of Hawaii, LLP

Phlebotomist (No Experience Required) (Full-Time) Walua Patient Service Center, Kona, HI Job at Clinical Laboratories of Hawaii, LLP

 ...advance the health and well-being of our communities as a leader in clinical laboratory solutions. Paid on-the-job training no experience needed. Location: Kona, HI Status: Full-time Days/Hours: TBD Base hourly pay rate: $19.74 to $21.71 D.O.E. In... 

All Seniors

Medical Office Manager Job at All Seniors

 ...making a significant difference in the lives of our senior community.Role Overview:We are seeking a skilled and organized Medical Office Manager to join our team. The Medical Office Manager will oversee the daily operations of our medical office, ensuring efficient... 

United States Army

M1 Armor Crewmember Job at United States Army

Tank Operator Job Overview: Join our team as a Tank Operator, where you'll become an expert at operating and maintaining a M1 Abrams Tank. You will work as member of a collaborative unit to maneuver complex terrain while neutralizing potential threats. Your role includes...