We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...with a total Salesforce development experience of at least 12 years. This role offers an exciting opportunity to work on innovative CRM solutions, collaborate with cross-functional teams, and contribute to the success of our Salesforce initiatives. Responsibilities...
...experiences. Were looking for a creative, driven, and design-savvy Instructional & Graphic Design intern to join us and make an impact from day one. If youre... ...learning theory , instructional strategies , and UX/UI principles A creative mindset with an eye for...
...Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Parking Lot Attendant will have primary responsibility for providing daily parking lot support and operation of the Central Bank Center parking...
...through incredible customer service? Do you have experience ranking websites in the map pack on google and working within a digital marketing company? This may be your perfect career opportunity! Your role on the team is to proactively create an exceptional customer...
...for this position is $50/hour.HOW YOU'LL CONTRIBUTE:Manage on site studio staging, lighting, audio and video for interview style podcastSet up, manage and quickly troubleshoot all audio, video and photo equipmentMaintain, organize and manage storage of all equipment...