Job Description

Overview The Waters Taunton Manufacturing Facility is seeking a Tech Support Manager to join the team. This key position will serve as the leading technical authority on chemical processes at the Taunton site, responsible for ensuring optimal performance and successful outcomes. Responsibilities include troubleshooting, supporting, and improving existing manufacturing processes, as well as collaborating with R&D to transfer new chromatographic products into the facility. The individual will manage a team of chemists working in a chemical laboratory environment to support the larger manufacturing operation. We seek a highly motivated, flexible, and quick learner who exhibits methodical thinking to troubleshoot complex chemistry-based challenges. The Taunton Facility operates in a fast-paced environment with multiple sophisticated projects running concurrently. Responsibilities Lead troubleshooting, support, scale-up, and improvement of manufacturing processes using advanced chemistry knowledge and statistical analysis. Develop hypotheses, design experiments, analyze data, and guide the Tech Support team to successful outcomes. Coordinate the transfer of new chromatographic products from R&D, working with Engineering, Production, QC, QA, and other departments. Develop procedures for manufacturing reagents, standards, and new products using small-scale glassware techniques. Assist with the implementation of new equipment and improvements to existing equipment, analyzing data to drive continuous improvement. Perform other duties as assigned. Qualifications Master of Science or PhD in Organic Chemistry, Polymer Chemistry, or related field, with proven application of chemical principles to solve complex problems. 10+ years of experience in an industrial or laboratory setting. Experience managing a team of scientists. Strong understanding of theoretical chemistry, analytical skills, and problem-solving abilities. Familiarity with small-scale glassware reactions and techniques. Excellent attention to detail, record-keeping, and organizational skills. Adherence to chemical and laboratory safety standards. Experience with analytical and purification techniques such as chromatography, distillation, recrystallization, sublimation, etc. Ability to analyze chromatograms, IR, NMR, and Mass Spectra data. Company Description Waters Corporation (NYSE: WAT) is a leading measurement company specializing in chromatography, mass spectrometry, and thermal analysis, serving life, materials, and food sciences for over 60 years. With approximately 8,000 employees in 35 countries and products available in over 100 countries, Waters focuses on enabling laboratory-dependent organizations to make significant advancements in healthcare, environmental management, food safety, and water quality. Working at Waters offers career growth in a purpose-driven, innovative environment. We are committed to diversity and inclusion, actively promoting inclusive practices and increasing diversity across our organization. Waters is an equal opportunity employer, dedicated to providing a workplace free from discrimination based on race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. #J-18808-Ljbffr Waters

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