Technical Dispatcher Job at 3Fold IT, LLC, Indiana

TjMwVTFxTlB5cjR4ZU50OUREcWQvVHM2
  • 3Fold IT, LLC
  • Indiana

Job Description

Technical Dispatcher Location Hybrid remote in Wauwatosa, WI :

***Applicants must live in the Greater Milwaukee Area at the time of applying***

3Fold IT is an I.T. Managed Services provider based out of Grafton, WI. We are looking to hire a Technical Dispatcher for our Tech Services team as soon as possible. This is an excellent opportunity for someone just out of school that has a customer service based mindset or a Tier 1 support person looking for a new opportunity.

The primary responsibility of this position is to answer calls from clients and log tickets. Additionally, you will be monitoring multiple ticket queues to triage and escalate tickets to the appropriate people.

The ability to learn quickly, attention to detail and customer facing professionalism are paramount to being successful in this role.

Our intent is to develop this resource into a Tier 1 or Tier 2 Support Engineer.

Requirements

  • Associates Degree or better in an Computer Science discipline or at least 1 Year of documented experience working in a help desk environment.
  • Valid Wisconsin Driver's License
  • Must pass a standard employment and criminal background checks
  • Functional knowledge of basic I.T. networking and end user computing.

This position will be full time in our office for the first 90 days minimum after which, the opportunity to work from home up to 2 days a week will be possible.

Job Type: Full-time

Pay: $48,000.00 - $68,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Relocate:

  • Wauwatosa, WI 53222: Relocate before starting work (Required)

Work Location: Hybrid remote in Wauwatosa, WI 53222

Job Tags

Full time, Immediate start, Work from home, Relocation, Shift work, 2 days per week, Monday to Friday,

Similar Jobs

Towne Park

Valet Drivers at the Rand Tower Hotel, Minneapolis. Starting pay $15 Job at Towne Park

 ...may be applicable to you. For more information about our privacy policy, please click here . The Guest Service Associate/Valet Driver is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The... 

Year Up United

Operations Assistant JOB Training Program Job at Year Up United

 ...are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration...  ...launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth... 

Experience Champaign Urbana

Marketing & Digital Content Manager Job at Experience Champaign Urbana

Marketing & Digital Content ManagerThis position is an on-campus, full-time, 12-month appointment based in Champaign, Illinois covered by the Professional Support Staff (PSS) Union with an annual salary of $50,960.44.Application Close Date/Time: Friday, June 13, 2025... 

Synergy Interactive

Technical Copywriter ($60,000-$100,000) Job at Synergy Interactive

 ...directly support enterprise initiatives and help accelerate the sales and integration process through materials like solution briefs, product one-pagers, white papers, case studies, discovery assets, and technical blog content. You will play a key role in bridging the gap... 

Live Nation Entertainment

Parking Lot Attendant - Amphitheater Job at Live Nation Entertainment

 ...Responsible for parking vehicles or issuing tickets for guests in a parking lot area. May collect fee. Job Functions include taking numbered tags from guests, locating...  ..., previous experience as a Valet Parking Attendant/Driver preferred, excellent communication skills,...