Security & Fire Protection Services Emergency Dispatcher B -Emergency Dispatch
Prefer - Mesa, AZ or Washington / Remote
Job Description:
The highly skilled Emergency Dispatch team supports Security and Fire operations and enables production across the domestic United States (US), we deliver this unique capability through our exceptional talent.
The GSOC is a 24/7/365 operations center.
Position Responsibilities:
• Responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic
• Provide approved Pre-Arrival Instructions according to policies and procedures
• Support training and Standard Operating Procedures (SOP) formulation as needed
• Candidate will be Emergency Medical Dispatch (EMD) Certified and in good standing (EMD training is provided in-house)
Preferred Qualifications
• 1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security & Fire Protection.
• Experience with hearing and understanding multiple sound sources while simultaneously and accurately documenting information in Computer Aided Dispatch (CAD).
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