Sales Associates - Dell Rapids Job at Ace Hardware, Dell Rapids, SD

TjNnVzNhVkt6TDh5ZU5ON0JqYWUvam95aHc9PQ==
  • Ace Hardware
  • Dell Rapids, SD

Job Description

Job Description

*** Locations in Brandon, Dell Rapids, Harrisburg, Hartford, Lennox, and Tea

JW Niederauer Inc. is a family owned company with six Ace Hardware locations surrounding Sioux Falls, SD in Brandon, Dell Rapids, Harrisburg, Hartford, Lennox, and Tea.  We have been in business for over 50 years.  We pride ourselves on creating a family type atmosphere were every team member has an opportunity to shine.

Pay:  $15-$20 per hour based on experience 

Benefits:  PTO, Health, Vision, and Dental insurance available, Flexible work hours, Cost plus 10% on merchandise, paid training, bonus pool opportunities.

Reports to: COO, Store Manager, Assistant Store Manager

Position Summary

Upholds the Core Values as determined by the management team. Primary responsibility for all positions with JW Niederauer Inc is to Amaze Every Customer Every Time . Floor associates are responsible for engaging the customer, determining their needs and projecting requirements. 

Essential Duties and Responsibilities

  • Help unload incoming trucks and put away merchandise (as arranged by management).  Keep store clean, organized and fully stocked.

  • Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a “Speed is Life” attitude. Move with a sense of urgency while paying attention to the details.

  • Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.

  • Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.

  • Restock merchandise displays as needed, watch end caps and side wings.

  • Handle special orders for all non-stock items.  It always takes two associates to say “No.”  Never tell a customer no without checking with a floor manager, assistant manager or store manager.

  • Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting.  Excellent customer service and interaction prevents shoplifting. 

  • Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly. 

  • When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department.  Walk up and down the main aisles to be sure customers are being assisted in all departments.  Avoid personal conversations with co-workers on the floor.

  • Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them.

  • Demonstrate the S.A.L.E.S. process

  • Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)

  • Assist Customers with simple complaints/concerns; get a manager involved with problems as needed.

  • Use the Five Foot Rule – greet and/or acknowledge all customers within five feet of you all the time .

  • Always be polite and attentive to customers.  Make eye contact and smile.  Do not avoid customers.

  • Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question. 

  • Maintain awareness of all promotions and advertisement so you can tell customers about special sales.

  • Always wear your radio and headset in order to effectively communicate with other associates or management. 

  • Respond to Customer Coordinator questions as needed. 

  • Assist customers with large or heavy items as needed.

  • Offer customers a red basket for their shopping use.

  • Assist in the training and development of peers

Required Knowledge, Skills and Abilities

  • Able to communicate professionally with customers and team members
  • Skilled at providing prompt, friendly and attentive customer service
  • Strong organizational skills with a passion for details
  • Willing to learn all areas of the store and help train others
  • Proven track record of being a team player
  • Knowledge and experience of various departments is strongly desired.
  • A continuous pattern of regular and prompt attendance is required. 
  • Availability must be flexible including evenings, weekends and holidays. 
  • Bilingual (Spanish) verbal and written communication skills strongly preferred

Physical Requirements

The minimum physical requirements for this position include:

  • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
  • Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business.

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

I acknowledge that I have reviewed the job description outlined above and agree that it identifies the responsibilities that I have agreed to perform.  I also understand that additional duties may be assigned by my manager or supervisor.

ACKNOWLEDGEMENT

I have read and acknowledge the duties that are outlined in this document and hereby agree to the tasks and expectations as provided. 

________________________________________ Date _________________ 

Associate Signature 

________________________________________ Date: ________________ 

Manager Signature 

Job Tags

Hourly pay, Holiday work, Flexible hours, Afternoon shift,

Similar Jobs

China Global Connections

Primary School English ESL Teacher Job at China Global Connections

We are looking for a Primary School English ESL Teacher for a K12 school in Beijing. This is a full-time position starting in August 2025. About the schoolIt is a private boarding school offering A-level and AP curriculums. There are about 2300 students with ages ranging... 

Hearing Specialist of New England

Hearing Aid Specialist - Remote Job at Hearing Specialist of New England

 ...Job Description Job Description Join Our Team as a Hearing Aid Specialist! Are you passionate about helping people hear better? We're seeking a dedicated audiologist or hearing instrument specialist to join our healthcare team. If you strongly understand anatomy... 

ContactLink Solutions

Spanish Medical Interpreter Job at ContactLink Solutions

 ...WE ARE HIRING INTERPRETERS!!! LANGUAGE: Spanish Requirements: ~90% English proficiency ~ Steady wired internet connection ~...  ...vocabulary of the industry the interpreter works with (healthcare and medical, specifically). Go into internal professional training.... 

Household Staffing

Housekeeper/Nanny Job at Household Staffing

Private family in POMPANO BEACH, FLORIDA is looking to hire a HOUSEKEEPER/NANNY ASAP- PART TIME 4- DAYS A WEEK.The Ideal Candidate:Parents are a professional couple who have demanding jobs and need someone who is extremely reliable and dependable to help care for the... 

Disney Cruise Line

Entertainment Rigger/Stage Hand Job at Disney Cruise Line

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety ...