Job Description

Pathways Health Partners

Pathways Health Partners is an Accountable Care Organization (ACO) on the forefront of helping independent providers make the transition to Value-Based Care. Pathways operates a Medicare REACH ACO, a Medicare Advantage MSO, a Commercial MSO responsible for approximately 20,000 patients throughout North-West/Central Florida. Our service area is The Villages, down to St. Petersburg, across to Mount Dora, and areas in between. Pathways also operates a robust hospital medicine group, manages several of its affiliated medical practices, and an insurance agency. 

Position Responsibilities:
Specific:

• Accurately document patient encounters, including history, examination, assessment, and plan of care, in the EHR system during patient visits.
• Assist with rooming patients, taking vital signs, and preparing patients for examination.
• Perform basic medical assistant tasks such as drawing blood, administering injections, and assisting with minor procedures as needed.
• Enter patient data, update medical records, and ensure all documentation is complete, accurate, and complies with regulatory standards.
• Facilitate communication between the provider, patient, and other healthcare team members to ensure continuity of care.
• Assist with ordering tests, processing lab results, and coordinating referrals as directed by the healthcare provider.
• Provide patients with instructions related to their care, including medication administration, follow-up appointments, and health management strategies.
• Assist with general office duties, including scheduling appointments, answering phones, and managing patient flow to ensure a smooth operation of the clinic.
• Maintain the confidentiality of all patient information in accordance with HIPAA regulations.
• Adhere to all clinic policies, procedures, and safety protocols.

 
Core:

• Works well independently and has strong operational skills.
• Excels at customer service and has strong interpersonal skills.
• Strong organizational and time management skills.
• Demonstrates a positive attitude and maintains a positive corporate culture.
• Communicates effectively and has strong verbal, non-verbal, and written communication skills.
• Develops strong relationships with coworkers and other stakeholders.
• Learns quickly and has strong problem-solving and critical-thinking skills.
• Willingness to continually self-educate and grow professionally.
• Prompt and regular attendance.
• Assist and perform additional duties as asked or assigned.

Qualifications/Position Requirements:

• Education: High school diploma or equivalent required. Completion of a Medical Assistant program or certification is preferred.
• Experience: Previous experience in a healthcare setting, particularly in primary care, is preferred. Prior experience as a scribe is a plus.
• Certification/Licensure: Certified Medical Assistant at time of hire or within six months of hire preferred. CPR/AED/First or BLS at time of hire or within 30 days of hire.
• Training and Knowledge Required at Time of Hire: CPR/AED/First Aid knowledge. Strong customer service/patient care skills. Computer skills including knowledge and experience with Microsoft Office Suite, email, phone, texting, EMRs.

Why Work for Pathways: 

• Pathways Health Partners is a growing company based in Leesburg, FL. We are proud of our professional yet family culture with the executive team working daily alongside our team members. We provide competitive salaries, bonuses for all team members, and a benefits package that is second to none.
• Medical Insurance for Employee and Spouse/Significant Other paid up to 100% by Pathways.
• Addition of family coverage for dependents at a fraction of the cost.
• 25K life insurance for employees 100% paid by Pathways.
• Increasing Employee coverage or adding spouse/dependents at a fraction of the cost. 
• Vision and Dental Coverage available at a very low cost for employees, spouses, and family. 
• 401K retirement plan with 100% match up to 4% of annual pay. 
• Paid holidays. 
• Ample Paid Time Off (PTO) for vacation/sick/personal days.

We look forward to speaking with you about this opportunity!

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