My client is an Information Technology (IT) services provider that specializes in offering managed IT services to small and medium-sized businesses (SMBs). Their range of services includes network security, cloud solutions, data backup and recovery, IT consulting, and support services. The company aims to provide comprehensive IT solutions that help businesses improve their efficiency, security, and productivity They are now seeking a Help Desk Manager to join their team and play a critical role in managing the Help Desk team. Responsibilities: Provide management and oversight for 24/7 Help Desk department operations Lead and motivate Help Desk team to achieve department and company goals, including training on the latest technologies and best practices Resolve escalated client satisfaction issues with Help Desk service, building strong client relationships Report on and analyze department data and assist with department budget creation Collaborate with other departments to identify opportunities for process improvement and service enhancement Skills/Must have: 5+ years' experience in an IT Help Desk 2+ years’ experience in a supervisory role Bachelor’s degree in IT field Professional IT Certifications, such as: Microsoft Certified, Cisco CCNA or CCIE, or VMware VCP preferred. Salary: $110,000 base If you are interested in this opportunity and want to learn more, we encourage you to apply today! #J-18808-Ljbffr Hamilton Barnes Associates Limited
...volume personal injury law firm experiencing incredible growth and new vertical expansions. We are seeking highly energetic, skilled Bilingual Legal Intake Specialists II to join our team. While using cutting-edge technology to deliver an unparalleled WOW experience for...
...VP Aviation is hiring A&P Mechanics for work on regional aircraft in Tucson, Arizona offering competitive pay rates! ABOUS US: VP Aviation was founded... ...data Requirements Minimum of 2 years work experience as an Aircraft Technician. MRO / Heavy Maintenance...
...talented and self- motivated Embedded Engineer with Android & Device Driver to join it in advancing the technological world through... ...eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment...
Responsibilities: Execute and lead the validation of computer systems, ensuring compliance with 21 CFR Part 11, FDA regulations, and cGMP regulations.Develop, review, and approve validation documents, including validation plans, test scripts, and final reports.Coordinate...
Senior Platform Engineer (Windows & Endpoint Management)Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be...