The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.
At The Franklin Institute, we provide an environment that’s as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you’ll find the Institute offers the ideal atmosphere in which to use your skills and talents best. We are eager for your input, ideas, and inspiration.
Position Description:
The Guest Experience Supervisor will supervise and execute aspects of the museum floor operations with a primary focus on the ticketing and guest services functions. This position serves as a liaison between the front-line staff and the management team and will provide strict oversight to the floor operations as well as ongoing guest service and system coaching to front line staff. The supervisor will also assist Managers in the development and implementation of new internal and external Guest Service and Training Initiatives.
Position Requirements
Additional eligibility requirements
Required/Preferred Education and Experience
Required Competencies
Positions Dimensions
Other Duties
Status: Scheduled Part-time
To apply, please visit our Career Center. We look forward to hearing from you!
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.
The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability, or protected veteran status.
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