Employee Relations Specialist Job at Confidential Jobs, Greensboro, NC

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  • Confidential Jobs
  • Greensboro, NC

Job Description

Responsibilities:

  • Serves as the initial contact and liaison for intake and assessment of employee complaints
  • Handles routine labor relations inquiries related to policies, procedures and refers complex matters to appropriate management staff
  • Assists with the development of employee relations practices necessary to establish a proactive, positive employer-employee relationship. Promotes a high level of employee engagement by partnering with leadership to identify long-term/ongoing performance issues
  • Conducts initial interviews and gathers information for employee relations matters such as, work complaints, harassment allegations, or other concerns; informs appropriate HR staff when additional investigation is required
  • Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations and human resources
  • Investigations of employee disputes/complaints

Requirements:

  • Bilingual Spanish Required
  • Excellent verbal and written communication skills
  • Excellent interpersonal, negotiation and conflict resolution skills
  • Ability to handle sensitive information with confidentiality
  • Excellent time management skills with the proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Valid driver’s license required
  • Willing to travel to sites when needed

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